Thank you for your interest in diving with us. Due to poor phone connectivity, email is the best way to get in touch with us. We try to reply within 24-48 hours to each inquiry
Please also check your junk mail folder if you haven't received a reply from us within 48 hours.
We request that you check the Frequently Asked Questions section as well as the Trip Planning section - between the information on the website and the FAQs, we have answers to most of our guest inquiries online already. This can save you time and help you plan your trip right away, instead of waiting for us to get back to you. For your convenience, some of these pages are linked on the left of this page
SPAM PREVENTION: If you do not get an auto-response to any email that you send us, or do not hear back from within 2 days of sending your message, that means our reply to you is being blocked by a spam filter. Please check your Spam folder or email us back, with a CC to email@example.com and we'll send you a message from that address.
Please don't forget to include a phone number - in case our emails don't get through, we can call you. Don't worry, your number - like your email - will remain private and no be used for any other purpose.
In case you would like to speak to a live human (or a close approximation thereof, in Vinnie's case), our contact information is given below.
Please note: we have made a choice of answering all emails ourselves, instead of hiring a bookings person who will merely repeat what is on the website. As we combine this with our other tasks (diving, running the dive center, and getting quality time on the beach), we request that you go through the website first and use email, if possible.
Of course, if you have any queries or need a time-sensitive or urgent response, please feel free to call. An SMS / text message is very helpful as well, as it will let us respond when we are free and can devote all our attention to your query.
Contact info:Address in Havelock: Beach No 3
Address in Neil: Near the Jetty
Phone numbers: +91.3192.214247, +91.8001122205 (between 10:30am and 4:30pm)If you need urgent assistance with logistics or need to get in touch with someone re a booking, please call this number. Dhananjay or Stephen, who answer this phone, cannot answer diving or booking-related questions but can take down arrival/departure info (if you already have a booking with us) or take messages. The only time they will be able to take a booking is for a trip within the next few days.
Do note that we do not give binding quotes over the phone, due to the possibility of confusion and misunderstandings.
We know this whole "'we prefer emails" is a bit unusual, but it reduces the chances of misunderstanding and confusion, and it works - we answer emails within 24 hours for the most part (although occasionally, it may be a little later if things are busy or the Net is down).