Cookie Policy

1. Introduction

DIVEIndia (“we,” “us,” or “our”) operates diveindia.com (the “Website”). This Cookie Policy explains what cookies are, how we use them on our Website, what choices you have regarding their use, and where you can find more information.

By accessing or using our Website, you signify that you have read, understood, and agree to our use of cookies as described in this Cookie Policy and our Privacy Policy. If you do not agree, you should adjust your browser settings or refrain from using our Website.

2. Definitions & Key Terms

To help explain things as clearly as possible, every time any of these terms are referenced they are strictly defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to DIVEIndia, responsible for your data under this Cookie Policy.

Device: Any internet-connected device — such as a phone, tablet, or computer — that can be used to visit our Website and use our services.

Personal Data: Any information that identifies or can be used to identify you as an individual.

Service: DIVEIndia’s website at diveindia.com and its associated subdomains.

Session Cookie: A temporary cookie that exists only while you are browsing the Website. It is deleted from your device when you close your browser.

Persistent Cookie: A cookie that remains stored on your device for a set period after you close your browser, used to remember your preferences across multiple visits.

First-Party Cookie: A cookie set directly by DIVEIndia when you visit our Website.

Third-Party Cookie: A cookie set by a third-party service (such as Google Analytics or a social media platform) that is embedded in or linked from our Website.

You / User: Any individual who accesses or uses our Website.

3. What Are Cookies?

DIVEIndia uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our Website, though they are not essential to its use. However, without these cookies, certain functionality — such as remembering your preferences or login status — may become unavailable.

Cookies do not typically identify you personally, but they do recognise your browser and device. Most web browsers automatically accept cookies. You can choose to set your browser to refuse cookies, though doing so may affect the functionality you experience on our Website.

4. How We Use Cookies

We use cookies for a variety of reasons detailed below. In most cases there are no industry-standard options for disabling cookies without completely disabling the functionality they add to the Website. It is recommended that you leave all cookies on unless you are sure you do not need them.

To identify the areas of our Website that you have visited, so we can personalise your experience on return visits.
To understand and save your preferences for future visits, such as your language setting and display choices.
To keep you signed into our booking platform or any account-based features on the Website.
To compile aggregate data about site traffic and interactions so we can improve our Website experience and tools in the future.
To enable third-party social media features, such as sharing content from our Website on Facebook, Instagram, and YouTube.
To measure and analyse the effectiveness of our marketing campaigns.

5. Types of Cookies We Use

The cookies used on our Website fall into the following categories:

Cookie Type	Purpose
Strictly Necessary	Essential for the Website to function. Enable core features such as security, booking, and page navigation. Cannot be disabled.
Performance / Analytics	Help us understand how visitors interact with our Website — which pages are most visited, how long users stay, and where they came from. Data is aggregated and anonymous.
Functional	Remember your choices and preferences (e.g. language, region) to provide a more personalised experience on return visits.
Targeting / Marketing	Used to deliver content and advertisements relevant to your interests, and to measure the effectiveness of our marketing. Set in partnership with platforms like Meta (Facebook/Instagram).

6. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through our Website.

6.1 Google Analytics

Our Website uses Google Analytics, one of the most widespread and trusted analytics solutions on the web. Google Analytics uses a combination of session and persistent cookies to help us understand how you use our Website — including which pages you visit most, how long you spend on the site, and how you navigate between pages.

These cookies collect information in an anonymous, aggregated form and do not identify you as an individual.
The main Google Analytics cookies (_ga, _gid, _gat) expire after 2 years, 24 hours, and 1 minute respectively.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: tools.google.com/dlpage/gaoptout.

For more information on how Google collects and processes data, please visit: policies.google.com/privacy.

6.2 Google Maps

Our Website may use the Google Maps API to display our dive center locations in Havelock, Neil Island, and our mainland training centers. Google Maps may collect information from your device for security and functionality purposes. This information is held in accordance with Google’s Privacy Policy.

6.3 Social Media Platforms

Our Website includes social sharing features and links to our profiles on Facebook, Instagram, and YouTube. These platforms may set their own cookies when you interact with their embedded content or links. DIVEIndia is not responsible for the cookie practices of these third-party platforms — please refer to their respective privacy and cookie policies for more information.

Facebook / Meta: facebook.com/privacy/policy
Instagram: privacycenter.instagram.com
YouTube / Google: policies.google.com/privacy

6.4 Payment Processors

If you make a purchase through our Website, our payment gateway providers may use cookies to process transactions securely and detect fraud. These cookies are strictly necessary and are governed by the respective payment processor’s privacy policy.

7. Log Data

When you visit our Website, our servers automatically record information that your browser sends — known as Log Data. This may include:

Your device’s Internet Protocol (IP) address
Your browser type and version
The pages of our Website that you visit, and the time spent on each page
The date and time of your visit
The website that referred you to our site
Other diagnostic data

This information is used to monitor and analyse the use of our Website, and to maintain and improve its performance. It is not used to identify you personally, and is not shared with third parties except as described in our Privacy Policy.

8. Managing & Disabling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

8.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain types, or notify you when a cookie is set. The ‘Help’ section of your browser should provide guidance on how to manage cookie settings. Common browser links are provided below for convenience:

Google Chrome: chrome://settings/cookies
Mozilla Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Microsoft Edge: edge://settings/privacy

Please be aware that restricting cookies may impact the functionality of our Website. Some features — such as saved preferences, booking flows, or login sessions — may not work correctly if cookies are disabled.

8.2 Opt-Out Tools

Google Analytics opt-out: tools.google.com/dlpage/gaoptout
Interest-based advertising opt-out (India): youradchoices.com or networkadvertising.org/choices
Meta (Facebook/Instagram) ad preferences: facebook.com/ads/preferences

9. Cookies & Personal Data

Some cookies we use may be considered personal data under applicable privacy law, particularly where they can be used to identify you indirectly (for example, through a combination of IP address and browsing behaviour). Where this is the case, our Privacy Policy applies and governs how that data is collected, stored, used, and disclosed.

For full details on how DIVEIndia handles your personal data, please refer to our Privacy Policy available at diveindia.com.

10. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly use cookies to collect information from children under 13. If you believe a child has provided us with personal information through our Website, please contact us and we will take steps to delete it.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable law. When we make changes, we will update the “Last Updated” date at the top of this document and post a notice on our Website. Your continued use of our Website after any changes constitutes your acceptance of the updated Cookie Policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.